Sales Associate

Carter's • Brooklyn, NY

1d

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers and support them throughout their parenting journey, from shopping for baby essentials to preparing for a child’s first day of school. The role is part of a welcoming and inclusive environment that values and develops team members’ skills and talents.

Carter’s is a North American apparel retailer for babies and young children, with Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company highlights its close-knit culture, training and development programs, and emphasis on caring, teamwork, flexibility, and growth.

Compensation ranges from $16.00 to $18.25 per hour, based on experience and location. Availability may include days, nights, weekends, and holidays as scheduled. The duties described may be changed or reassigned at management’s discretion, and employees may be required to perform other duties. Carter’s may reasonably alter duties, responsibilities, job title, and location.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and manage multiple customers in a busy retail environment.
• Assist customers with omnichannel services as needed to support a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to accommodate work and personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering the opportunity to earn a GED or bachelor’s degree tuition-free, or learn English as a second language.
• Professional and personal development, including programs to build skills and grow in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed