Sales Associate

COS • East Rutherford, NJ

3d

About The Position

As a Sales Associate at COS, you are the friendly face that greets customers and embodies the heart of the brand. You create welcoming experiences and guide customers through their shopping journey with warmth, enthusiasm, genuine assistance, and proactive service.

Working collaboratively with the team, you provide high-level service throughout the shop, including initiating conversations and assisting at the cash desk, fitting rooms, and on the shop floor. The role also involves processing deliveries, replenishing stock, and merchandising the latest garments. This is a part-time position offering 10–20 hours per week, with compensation of $17.00.

Requirements

• Be customer-focused and think in a commercial way.
• Be interested in trends and fashion.
• Be communicative, positive, and open-minded.
• Be willing to learn, adaptable, and action-oriented.
• Be collaborative, inclusive, and supportive.
• Be self-motivated, confident, and resilient.

Nice To Haves

• Previous experience in customer service.
• Familiarity with textile materials.

Responsibilities

• Welcome customers and create a welcoming shopping experience.
• Guide customers through their shopping journey with genuine assistance and proactive service.
• Provide customer service at the cash desk, fitting rooms, and throughout the shop floor.
• Process deliveries and replenish stock.
• Merchandise the latest garments on the shop floor.
• Collaborate with the team to create positive customer experiences.

Benefits

• 25% staff discount on H&M Group brands in stores and online.
• H&M Incentive Program (HIP).
• Medical, vision, and dental coverage.
• Employee Assistance Program.
• Vacation, wellness, holiday, and parental pay.
• Health and dependent care FSA.
• Additional voluntary benefits.
• Extensive development opportunities around the globe.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed