Sales Associate

COS • Skokie, IL

1d

About The Position

As a Sales Associate at COS, you are the friendly face that greets customers and embodies the brand. You help create welcoming experiences by guiding customers through their shopping journey with warmth, enthusiasm, genuine assistance, and proactive service. Working collaboratively with your team, you help create meaningful customer experiences.

You provide a high level of customer service, from initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor. You also process deliveries, replenish stock, and merchandise garments on the shop floor. Previous customer service experience and familiarity with textile materials are nice to have but are not mandatory. This part-time position offers 10–20 hours per week and compensation of $17.50.

Requirements

• Customer-focused and commercially minded.
• Interested in trends and fashion.
• Communicative, positive, and open-minded.
• Willing to learn, adaptable, and action-oriented.
• Collaborative, inclusive, and supportive.
• Self-motivated, confident, and resilient.

Nice To Haves

• Previous customer service experience.
• Familiarity with textile materials.

Responsibilities

• Greet customers and create welcoming shopping experiences.
• Guide customers through their shopping journey with genuine assistance and proactive service.
• Provide high-level customer service, including initiating conversations and assisting at the cash desk, fitting rooms, and shop floor.
• Process deliveries and replenish stock.
• Merchandise garments on the shop floor.
• Collaborate with the team to create positive customer experiences.

Benefits

• 25% staff discount on H&M Group brands in stores and online.
• H&M Incentive Program (HIP).
• Medical, vision, and dental coverage.
• Employee Assistance Program.
• Vacation, wellness, holiday, and parental pay.
• Health and dependent care flexible spending accounts (FSA).
• Additional voluntary benefits.
• Extensive development opportunities around the globe.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed