Sales Associate, Full-Time - Short Hills

Reformation • Short Hills, NJ

11h • $17 - $25 • Onsite

About The Position

Reformation is hiring a full-time Sales Associate to help achieve individual sales goals and deliver an elevated customer experience in its Short Hills store. The Associate represents the brand, engages customers, shares product knowledge and Reformation’s sustainability story, and supports store operations. The position reports to the Store Manager.

The schedule requires availability for at least 30 hours and up to 40 hours per week, with open availability across all seven days. A flexible schedule, including days, nights, weekends, and holidays when required by business needs, is expected. Full-time Associates also serve as leaders among their peers and as expert resources on the brand and customer issues.

The anticipated base hourly pay range is $17–$25, depending on factors such as relevant experience, skills, qualifications, and internal compensation equity. Eligible employees may receive medical, dental, and vision insurance, commuter benefits, paid time off, retirement planning support, fertility care support, a clothing discount, and other perks and growth opportunities.

Requirements

• Experience working with a sales or retail organization and/or an operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• A driven approach to taking on new challenges and self-motivation for work and career.
• Availability to work a minimum of 30 hours and up to 40 hours per week.
• Open availability across a full seven-day work week.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays if required by business needs.

Responsibilities

• Consistently meet and exceed sales goals.
• Support clienteling by engaging with customers.
• Contribute to an in-store experience that surprises and delights customers.
• Foster excellent customer experiences and build long-term client relationships through a customer-first mindset.
• Act as a brand ambassador, embody brand values, engage customers with the brand, and educate them about Reformation’s sustainability efforts.
• Maintain strong customer experience feedback and service evaluation scores through NPS.
• Support inventory accuracy and controls in the store.
• Contribute to loss prevention throughout the business.
• Follow the time and attendance policy.
• Keep the selling floor aligned with brand and concept standards.
• Share product knowledge with genuine enthusiasm.
• Communicate customer product feedback to help improve products and merchandising.
• Help maintain an inspiring store environment and make products easily accessible.
• Reflect Reformation’s core values and culture in all efforts.
• Maintain a professional, healthy, and productive work environment.
• As a full-time Associate, lead peers by consistently delivering strong results in sales, customer experience, and clienteling.
• As a full-time Associate, serve as an expert resource on the brand and key customer issues and support peers.

Benefits

• Employer-sponsored private medical, dental, and vision insurance for eligible employees.
• Commuter benefits.
• Paid time off, including vacation, sick leave, and company holidays, for eligible employees.
• Retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned funds.
• Fertility care support through Carrot, with up to $5,000 USD reimbursement for related fertility expenses after one year of employment.
• Yearly donations to community efforts supported by employees.
• Clothing discount.
• Culture events, including Ref Values week and Volunteer Time Off.
• Opportunities for growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed