Sales Associate

ACE Cash Express•Beaumont, TX

About The Position

ACE Cash Express is seeking energetic, personable, sales-oriented Sales Associates to serve customers and help store operations succeed. The role combines hourly pay with bonus incentives and focuses on understanding customers’ needs, recommending appropriate financial products and services, and providing exceptional service. Associates are expected to work independently while embracing accountability for overall store performance, and to build trust through active listening, effective communication, and empathy. Services handled may vary by store and include cash handling, check cashing, lending, bill pay, and card services. Accuracy, confidentiality, and compliance with industry regulations and safety guidelines are essential. Travel is primarily local and may include visiting more than one store in a day when necessary. A $1,000 signing bonus is described: $500 is payable 45 days after successful completion of the New Hire Curriculum, and $500 is payable 120 days after successful completion of 90 days of employment. Recipients must be in good standing and on active status to receive payment.

Requirements

High school diploma or equivalent.
Ability to listen actively, communicate effectively, and empathize with customers’ challenges.
Ability to understand ACE’s financial products and services.
Ability to work 10–12 hours in a confined work area, subject to state-specific labor laws.
Ability to stand for extended periods; sit, walk, reach, stoop, and bend; engage in verbal communication and active listening; and see clearly at close and distant ranges with the ability to adjust focus.
Ability to occasionally lift and/or move up to 25 pounds.

Nice To Haves

Two or more years of retail experience is beneficial.
Proficiency in Spanish is welcomed in most markets.
Entrepreneurial spirit and ability to work independently.

Responsibilities

Understand customers’ unique needs and recommend appropriate ACE products and services.
Communicate effectively with customers, empathize with their challenges, and build trust.
Provide exceptional customer service to foster lasting relationships.
Handle store services that may include cash handling, check cashing, lending, bill pay, and card services.
Maintain accuracy and confidentiality and comply with industry regulations and safety guidelines.
Work independently and take accountability for overall store performance.
Travel locally and, when necessary, visit more than one store in a day.

Benefits

Medical coverage for eligible full-time associates, subject to plan requirements.
Dental coverage for eligible full-time associates, subject to plan requirements.
Vision coverage for eligible full-time associates, subject to plan requirements.
Paid time off for eligible full-time associates, subject to plan requirements.
Paid holidays for eligible full-time associates, subject to plan requirements.
Sundays off.
Flexible schedules.
Tuition reimbursement for eligible full-time associates, subject to plan requirements.
Short-term disability coverage for eligible full-time associates, subject to plan requirements.
Long-term disability coverage for eligible full-time associates, subject to plan requirements.
Basic life and AD&D coverage for eligible full-time associates, subject to plan requirements.
401(k) participation for all associates, subject to plan requirements.
$1,000 signing bonus subject to stated completion, employment, and good-standing conditions.