Sales Associate

Knitwell Group • Williamsville, NY

7d • $16 - $20 • Onsite

About The Position

Talbots is seeking a Sales Associate to provide exceptional customer service, promote products, and build lasting relationships with customers. The role contributes to store business by supporting the management team, using fashion and product knowledge to style customers, and achieving sales and service metrics. Associates also complete assigned projects and operational tasks, including filling orders, replenishment, and recovery. This is a regular, part-time position requiring open availability for 15 to 20 hours per week, including evenings, weekends, and holidays as business needs require.

Requirements

• Demonstrated selling competence, styling expertise, and a love of fashion.
• Ability to create, build, and cultivate relationships.
• Ambition and passion for achieving individual and team goals; ability to thrive in a team environment.
• Excellent verbal communication skills and a high level of integrity.
• Technological competency to navigate a computer, iPad, or handheld system.
• Strong organizational skills and ability to multitask in a fast-paced, changing environment.
• Ability to work cooperatively in a diverse work environment.
• Ability to climb ladders, move around regularly, and stand for extended periods.
• Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
• Open availability for 15 to 20 hours per week, with flexible availability for evenings, weekends, and holidays based on business needs.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
• Assist the management team in building store business.
• Use service enhancers, including Concierge, to build strong customer relationships.
• Serve multiple customers and manage simultaneous tasks or projects.
• Stay informed about fashion trends and new arrivals, including product fit, color, and fashion details.
• Use product knowledge and fashion expertise to create outfits and recommend items that meet customers' needs.
• Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
• Achieve sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
• Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.

Benefits

• Incentive opportunities.
• Comprehensive benefits packages are accessible to full-time and eligible part-time employees.
• Merchandise discounts of 50%, 60%, and 70% on Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.
• Growth opportunities and tools to advance beyond the position.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed