Sales Associate

Richemont•New York, NY

7d•$25 - $29•Onsite

About The Position

Watchfinder & Co. is a specialist in buying, servicing, selling, and part-exchanging pre-owned luxury watches. The Sales Associate is a dedicated member of the company’s new NYC boutique, responsible for delivering an excellent client experience and achieving individual and boutique sales targets. The role acts as an ambassador for Watchfinder, with client satisfaction as a primary goal. The Sales Associate hosts clients and stakeholders, provides personalized service, introduces clients to Watchfinder’s products and services, and builds a personal clientele through sales skills and proactive CRM outreach. The role also supports boutique operations and team organization, maintains global operating standards, and leads the appraisal process for watches involved in part-exchanges, ensuring required processes are followed accurately.

Requirements

Strong team-player mindset.
Excellent communication skills and ability to develop strong networks.
Curiosity and resourcefulness, with the ability to work independently on the sales process.
Results-oriented and driven.
Accountable and reliable.
Able to handle a variety of tasks in a timely manner; organized and disciplined.
Understanding of client satisfaction and luxury experience, with a strong sense of etiquette and human behavior.
Able to adapt the approach to individual clients.
Open and outgoing personality.
Eagerness and enthusiasm to learn and grow.
Creative, curious, and versatile, with good interpersonal skills and empathy.
Excellent manners and ability to maintain an elegant conversation.

Nice To Haves

Background in sales or hospitality preferred.

Responsibilities

Host clients and other stakeholders, providing a personalized customer experience.
Find creative ways to exceed client expectations.
Introduce clients to Watchfinder’s services, including part-exchange, while maintaining a high level of client experience.
Develop a personal clientele through effective selling skills and proactive client outreach using CRM.
Know Watchfinder’s history, services, products, partnerships, and the benefits of purchasing a timepiece through Watchfinder.
Act as a Watchfinder brand ambassador inside and outside the boutique.
Maintain the boutique according to global operating standards.
Support the boutique’s overall organization as part of a team.
Lead the appraisal process for timepieces involved in part-exchanges and ensure required processes are followed accurately.