Sales Associate - Chicago

Richemont•Chicago, IL
•$25 - $26

About The Position

Cartier is seeking a Sales Associate in Chicago. The role involves managing a sales channel and developing strategies aligned with business objectives. The associate identifies business opportunities, sets sales targets, monitors performance, manages partner relationships, negotiates contracts, and provides training and support to help partners sell Cartier products and services effectively. The position also includes complex customer relationship management, tailored sales presentations, solution configuration and negotiation, pricing and contract management, performance oversight, CRM administration, partner compliance, product education, and providing subject-matter expertise. The associate is expected to conduct all activities in accordance with the company's diversity and inclusion guidelines.

Requirements

  • Master's degree or equivalent level of education.
  • Experience sufficient to handle the majority of situations and advise others.
  • Experience in general supervision of more junior colleagues.

Responsibilities

  • Develop and implement relationship-management plans for complex potential customer accounts, building relationships with relevant decision-makers and influencers and supporting effective information exchange and issue resolution.
  • Set objectives for sales calls, prepare and deliver tailored presentations, gather and analyze relevant information, and secure agreement on customer requirements.
  • Build a personal network in the business sector and represent the organization at industry events to obtain market intelligence and strengthen its visibility and reputation.
  • Configure product-and-services solutions and contractual terms for customers' mid- to long-term needs, incorporating input from internal specialists.
  • Present solutions and negotiate agreements within commercial parameters, or review and authorize sales proposals that deviate from standard terms, escalating issues when necessary.
  • Manage pricing and terms projects and negotiate pricing and terms with external strategic partners.
  • Control assigned business-performance metrics in alignment with financial goals and objectives.
  • Manage contracts and negotiate service-level agreements; plan, coordinate, and supervise activities for major contracts.
  • Oversee implementation and maintenance of the CRM system within the area of responsibility and identify opportunities for improvement.
  • Implement and control compliance management for assigned segments of external partners.
  • Develop product-education courses to meet identified needs and improve performance.
  • Serve as a team subject-matter expert in technology, policy, regulation, or operational management; maintain external accreditations and knowledge of regulations and industry best practices through continuing professional development.
  • Conduct activities in accordance with the company's diversity and inclusion guidelines.
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