Sales Associate, Chicago

Richemont•Chicago, IL
•Onsite

About The Position

Van Cleef & Arpels is seeking a Sales Associate in Chicago to develop lasting client relationships in a fast-paced luxury environment. Reporting to the Boutique Manager, the associate will achieve sales goals while balancing daily business and High Jewelry sales, and build a network of loyal clients. The role includes providing exceptional service, cultivating new and existing client relationships, overseeing CRM initiatives, and maintaining the boutique’s presentation. Travel may be required. The position is commission eligible, and salary is negotiated based on skills and prior work experience; the stated salary range is $24.04 per hour. The successful candidate will have a natural curiosity about people and a strong commitment to excellent service. A bachelor’s degree or jewelry certification with seven years of experience is preferred. Effective in-person and written communication skills are also important. Van Cleef & Arpels offers career development and training on the Maison’s history, know-how, and creations. Applicants must have valid work authorization for employment in the USA. The recruitment process includes several interviews at different levels of the organization.

Requirements

  • Strong ability to develop long-lasting client relationships in a fast-paced luxury environment.
  • Natural curiosity about people and a commitment to providing excellent service.
  • Effective in-person and written communication skills.
  • Applicants must have valid work authorization for employment in the USA.

Nice To Haves

  • A bachelor’s degree or jewelry certification with seven years of experience is preferred.

Responsibilities

  • Achieve sales goals by providing exceptional service.
  • Balance daily business and High Jewelry sales while developing a network of loyal clients.
  • Attend community social functions to generate new business, invite current and prospective clients to in-boutique events, and reach out using curated clienteling tools.
  • Oversee CRM initiatives, including client data capture and accuracy, communications about novelties and events, gifting campaigns, and clientele reporting.
  • Assist with display setup each morning and breakdown each evening, and maintain the boutique’s aesthetic quality.
  • Travel as required.

Benefits

  • Generous compensation and benefits package for eligible employees.
  • Training on the Maison’s history, know-how, and creations.
  • Career development opportunities.
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