Sales Associate

Range USA • Carmel, IN

7d

About The Position

The Sales Associate helps Range USA customers find the products and services needed to fulfill the experience they are seeking. The role requires product knowledge, selling skills, and operational proficiency, with the main goal of converting customers into buyers and ensuring they leave with a complete package that supports their purchase. Associates provide welcoming, knowledgeable service while following applicable compliance procedures. Paid training is offered; firearm experience is not required.

Requirements

• 1–2 years of customer service or sales experience; specialty retail experience is preferred.
• Ability to understand, recall, and follow complex compliance regulations.
• Ability to work with highly confidential information.
• Availability for a flexible schedule, including hours needed to open or close the store, nights, weekends, and holidays.
• Must be at least 21 years of age.

Nice To Haves

• High school diploma or equivalent preferred.
• Customer service or sales experience in a specialty retail environment.
• Firearm experience is not required; paid training is offered.

Responsibilities

• Provide outstanding customer service, exceed customer expectations, and foster lasting relationships.
• Greet customers and facilitate their experience.
• Convert customers to buyers by asking for the sale and helping fulfill their desired experience.
• Ensure customers leave with a complete package supporting their main purchase.
• Inform customers about Range USA services, discounts, exclusive offers, sales, and promotions.
• Conduct customer check-in for the range efficiently and in a friendly manner.
• Maintain the range timer to track customer time accurately.
• Ensure the range firearm rental process is efficient and compliant.
• Use radios to communicate with the Range Safety Officer about safety and customer issues.
• Answer questions about product pricing, features, benefits, and availability.
• Follow compliance requirements involving government agencies, including Form 4473 and background-check processes.
• Stay current on new products and industry news.
• When acting as an ecommerce picker, check the pickup dashboard every hour and pick new orders.
• Support Range USA’s mission of providing easy and excellent customer service.

Benefits

• Medical, dental, and vision health insurance (for full-time employees).
• Unlimited shooting.
• Free classes.
• Industry-leading online and in-store discounts.
• Manufacturer rewards and points program.
• Paid training.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed