Full Time - Sales Associate - Millwork - Day
About The Position
The Sales Associate is a Customer Service Associate in Lowe’s Millwork department. The role welcomes customers, helps them find and select products and services for home improvement projects, answers questions, assists with merchandise, and works to ensure customer needs are met. Associates spend much of their time listening to customers, providing assistance, and organizing merchandise; duties may vary by department and store needs. The position may include occasional merchandise loading and cross-functional training in other store areas. The role does not require regular travel, though occasional travel to meetings, training, or nearby stores may be needed. Work may take place indoors or outdoors and can involve exposure to varying climates, noise, and moving or shaking objects and equipment. Lifting practices vary by role, weight, and volume; single lifts are limited to 75 pounds, team lifts are used minimally starting at 75 pounds or when needed, and powered equipment should be used when required with appropriate training or assistance. The stated pay range is $17.00–$17.70 per hour. Starting pay may vary based on factors including position, location, education, training, and experience.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
- Military or veteran background; Lowe’s encourages military and veteran talent to apply.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other areas of the store to help provide customer service.
- Prepare department merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance and other education support, including trade skills scholarships.
- 401(k) retirement account with company match.
- Optional Employee Stock Purchase Plan.
- 10% Lowe’s Associate Discount and a broader discount platform.
- Flexible schedules.
- Health, dental, and vision insurance.
- Life and disability insurance.
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
- Flexible spending and health savings accounts.
- Employee Assistance Program with concierge, work/life services, and no-cost counseling.
- Maternity and parental leave.
- Adoption assistance.
- Business Travel Accident insurance.
- Learning and development opportunities.
- Other discretionary benefits, subject to eligibility, including annual bonuses, deferred compensation plans, and grant awards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
