Full Time - Sales Associate - Millwork - Day

Lowe's Home Centers • Hudson, MA

3d

About The Position

The Sales Associate works in Lowe’s Millwork department, welcoming customers and helping them find products and services that meet their home improvement needs. The role involves listening to customers, answering questions, locating and handling merchandise, and guiding customers through shopping or checkout. Associates may occasionally load merchandise and help ensure customers receive accurate orders and deliveries on time. Daily tasks vary by department and may include preparing merchandise to meet customer needs. Associates may also cross-train in other store areas to support customer service.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities needed for the job.
• Ability to minimally lift 25 pounds unassisted or lift more than 25 pounds with or without an accommodation.
• Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, select, and handle merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help deliver customer service.
• Prepare merchandise based on customer needs, such as cutting and bundling wood or performing other department-specific preparation.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Complete other duties as assigned.

Benefits

• Health insurance options, including health, dental, and vision insurance.
• Life and disability insurance.
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
• Flexible spending and health savings accounts.
• 401(k) retirement account with company match.
• Employee Assistance Program with concierge, work/life services, and no-cost counseling.
• Education support programs, including tuition assistance and trade skills scholarships.
• Business Travel Accident insurance.
• Maternity and parental leave.
• Adoption assistance.
• Lowe’s Associate Discount and broad discount platform.
• Potential annual bonuses, Employee Stock Purchase Plan, deferred compensation plan, and grant awards, depending on eligibility.
• Learning and development opportunities.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed