Stadium Pro Shop Sales Associate
About The Position
The Pro Shop souvenir locations at Lumen Field, the premier destination for Seahawks and Sounders FC fans to find the best selection of team merchandise on event days, is now hiring for part-time sales associates. The Pro Shop Sales Associate is responsible for providing guests with the highest level of guest service in an exciting atmosphere where their passion for their team is matched by the staff, creating a first-class fan experience. Shifts typically start 4 hours before Seahawks kickoff and 2.5 hours before Sounders matches and range from 6 – 9 hours. Applicants must meet the minimum work requirements to be eligible for this position.
Requirements
- High School Diploma preferred
- Basic understanding of the retail environment and guest service
- Must possess excellent communication skills
- Able to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals
- Standing for long periods at a time and the ability to lift and move merchandise/displays of up to 40lbs.
- Able to occasionally climb, balance, stoop, kneel, crouch or crawl.
- Able to use arms, hands and fingers to handle, feel and/or reach.
Responsibilities
- Acknowledge and greet guests as they enter the store or approach the counter and provide the highest level of guest service
- Maintain highest standards of product knowledge, sales techniques and guest service
- Handle all customer concerns in a proactive and positive manner
- Effectively operate a cash register with accuracy and accountability
- Continuously stock, merchandise and replenish the store following the merchandising guidelines.
- Help maintain a pristine and safe work environment, which includes cleaning, sizing, organizing, sweeping and dusting on a daily basis
- Act as an ambassador of the Seattle Seahawks and Sounders FC by conducting yourself in a manner that heightens the public’s view of the Seahawks and Sounders FC organizations
- Perform additional related work as assigned
- Follow all company policies and procedures
- Assist in the changing of merchandise between Seahawks and Sounders FC games
- Work a minimum of 50% Sounders FC matches and 80% Seahawks games
- Work all International Friendlies and Playoff games for any and all teams
- Work The Pro Shop booth at VMAC during training camp
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
