Pro Shop Associate
About The Position
At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea Piers offer unmatched facilities and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences. We also offer excellent benefits, including medical, dental, and vision insurance; 401(k) matching; paid time off; transportation benefits; tuition assistance; a complimentary membership to Chelsea Piers Fitness; and other exciting venue benefits at Chelsea Piers. Chelsea Piers is seeking an energetic, self-motivated, and experienced customer service associate to join the Pro Shop team at Chelsea Piers Sky Rink. In this role, you'll be the go-to resource for skaters of all levels, from first-timers to competitive athletes, helping them find the right gear and keeping their equipment in top shape.
Requirements
- High school diploma or equivalent
- Interest or background in hockey, figure skating, or fitness
- Outgoing, customer-focused, and hard-working
- Eager to learn and take initiative
- Punctual, professional, and reliable with scheduling
- Collaborative team player
- Able to sit or stand for 2+ hours at a time
Nice To Haves
- 2+ years of retail or customer service experience
- Experience selling and fitting hockey and figure skating equipment
- Experience sharpening or repairing hockey or figure skates
- Experience handling cash and following cash procedures
- Organized and detail-oriented
Responsibilities
- Provide excellent customer service to all guests and drive Pro Shop sales
- Perform cash handling and drawer reconciliation
- Receive, stock, and inventory items
- Enhance the overall guest experience while supporting and representing Chelsea Piers
- Assist guests with miscellaneous service needs, including equipment and skate fittings
- Sharpen skates using proper safety gear including protective eye wear
- Keep work spaces clean and clear
- Report any slippage/theft from stock to the Pro Shop Director or Sky Rink General Manager
Benefits
- medical insurance
- dental insurance
- vision insurance
- 401(k) matching
- paid time off
- transportation benefits
- tuition assistance
- complimentary membership to Chelsea Piers Fitness
- other exciting venue benefits at Chelsea Piers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
