Sales Associate-Sevierville, TN

Michael Kors•Sevierville, TN

1d•Onsite

About The Position

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! This role is responsible for achieving sales goals and developing lasting client relationships by providing the highest level of customer service and complying with all company policies, procedures and directives.

Requirements

Passion for fashion
Ability to work in a creative, fast-paced environment
Ability to achieve sales goals
Ability to provide the highest level of customer service
Ability to comply with all company policies, procedures and directives
In-depth knowledge of the merchandise
Ability to monitor shipping, alterations, and special requests after a sale
Ability to maintain a keen interest in the fashion industry and market trends
Ability to build and maintain repeat clientele using a client book
Ability to resolve client problems and complaints quickly and effectively
Ability to keep selling floor and merchandise neat, organized and stocked
Ability to assist in inventory maintenance in the stockroom and on the selling floor
Ability to assist with stock, shipping, receiving protocol/policies and paperwork
Ability to participate in inventories
Ability to comply with Point-of-Sale policies and procedures
Ability to properly execute all relevant register functions
Adherence to work schedule, inclusive of time and attendance
Willingness to participate in training and development seminars, programs and meetings

Responsibilities

Meet sales goals
Utilize the elevated levels of sales and service to maximize sales performance
Demonstrate an in-depth knowledge of the merchandise
After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
Comply with all sales related policies and procedures
Maintain a keen interest in the fashion industry and market trends
Provide the highest level of customer service
Build and maintain repeat clientele; utilize client book
Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
Keep selling floor and merchandise neat, organized and stocked
Assist in the maintenance of all inventory in the stockroom and on the selling floor
Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.
Participate in inventories
Comply with all Point-of-Sale policies and procedures
Properly execute all relevant register functions
Adhere to work schedule, inclusive of time and attendance
Participate in all relevant training and development seminars, programs and meetings as directed by store management.