Sales Associate, Morgantown West Virginia

Kodiak Interiors Group•Morgantown, WV

1d•$80,000 - $100,000•Onsite

About The Position

Don's Appliances is seeking a Sales Associate for its Morgantown, West Virginia location. The role provides customer service and product expertise to help customers select appliances for their homes and supports all sales activities, from lead generation through closing. The successful candidate is expected to uphold company standards, achieve sales goals, and meet customer expectations. The company anticipates first-year income of $80K+ and income of $100K+ after the second year for committed sales associates. The Sales Associate assists customers in the showroom, online, and by phone, including with special orders. They explain appliance features and benefits, stay current on products, pricing, and promotions, process orders and payments, maintain a clean and presentable showroom, collaborate with the sales team, and build relationships that encourage repeat business.

Requirements

Strong interpersonal and communication skills.
Ability to work in a fast-paced retail environment.
Excellent product knowledge and problem-solving abilities.
Customer-service orientation and a desire to help customers.
Proficiency in Microsoft Office, especially spreadsheets, database and inventory software.
Proficient use of phone systems and point-of-sale systems.
Flexible availability, including weekends and holidays; Saturday and Sunday hours are mandatory.
High school diploma or GED.
Previous retail or customer service experience.
Valid driver's license.

Nice To Haves

College degree preferred.
Previous sales or appliance sales experience preferred.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service.
Assess customer needs and assist customers in locating and purchasing merchandise in the showroom, online, and through special orders by phone or in person.
Provide assistance and information about product features.
Demonstrate the features and benefits of appliance models to guide customers' purchasing decisions.
Maintain up-to-date knowledge of product offerings, pricing, and promotions.
Collaborate with the sales team to meet objectives and drive revenue growth.
Process orders and payments efficiently and accurately.
Keep the showroom presentable and clean.
Achieve sales goals.
Build lasting relationships with customers to encourage repeat business.