Ski Shop Sales Associate (PT Seasonal)

Crystal Mountain•Thompsonville, MI

22h•Onsite

About The Position

The Ski & Snowboard Shop Sales Associate is responsible for helping winter sports enthusiasts select the appropriate hard and soft goods that will enhance the guest experience on the mountain, conducting sales transactions, and providing helpful and knowledgeable service to guests.

Requirements

High school diploma or equivalent required.
Strong math and reading skills.
Excellent verbal and written communication skills.
Ability to count back change and reconcile a bank.
Proficient understanding of hospitality reservations software (i.e. SMS) and Point of Sales (POS) retail systems.
Highly organized and detail oriented.
Must be age 18 or over to work in cash handling position at night.
Non-smoking candidates preferred.

Nice To Haves

Knowledge of winter sports equipment and/or retail sales preferred.
Avid enthusiast in outdoor recreation preferred.

Responsibilities

Educate guests and co-workers about the product specifications of winter sports merchandise such as skis, snowboards, boots, poles, goggles, etc.
Offer friendly service to customers by responding to their needs and questions about winter sports equipment, clothing, and related merchandise while ensuring a memorable shopping experience.
Maintain merchandise and visual presentation standards throughout the store.
Assist with merchandising and floor moves and maintain par levels as needed.
Review all industry and manufacturer warranty details to provide accurate information to guests, including the implications of any requested modifications.
Assist with the daily operational functions of the department.
Attend all scheduled training and product clinics as required.
Promote ski services such as ski lessons, special events, and products to guests.
Follow shop procedures on all required forms, waivers and protocols.
Provide efficient service on all orders and clearly communicate expected timeline for completion to guests and to other staff.
Communicate any special requests or needs to the ski shop supervisor.
Maintain a clean and safe work environment.
Assist with store cleaning as needed to include windows, countertops, and displays.
Follow all departmental and accounting cashier procedures.
Open and close the shop as scheduled (must be 18 or over).
Offer assistance to guests on all resort amenities.
Exemplify Crystal Mountain’s Core Values.
Other duties as assigned.