Seasonal Ski Valet (FT & PT Available!)

Sage Hospitality•Breckenridge, CO

1d•$20 - $20•Onsite

About The Position

Hotel Alpenrock in Breckenridge, Colorado, is seeking a Seasonal Ski Valet (Full-time & Part-time available) to provide warm, seamless service by retrieving, storing, and transporting ski equipment with care and efficiency. This role is crucial in anticipating guest needs, sharing mountain expertise, and creating an effortless, elevated Alpenrock experience from the first run to après. The hotel, part of Sage Hospitality Group, emphasizes enriching lives through hospitality and creating memorable stays. They are looking for energetic, creative individuals with a passion for hospitality and a desire to grow their careers in a mountain setting. This seasonal position is expected to run from mid-November to mid-April.

Requirements

High School diploma or equivalent
None (experience not required)
General knowledge of basic customer service skills
Fluent in oral and written English
Knowledge of local establishments, businesses and the surrounding community in general
Must be able to see objects and people up close and at a distance.
Must be able to grasp handles, carry bundles and lift packages.
Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift.

Nice To Haves

Passion for hospitality
Curious, independent thinkers
Energy, creativity
Here for the outdoors
Value great teamwork
Want to create unforgettable experiences

Responsibilities

Meet and greet all guests upon arrival with ski equipment or other winter gear.
Assist guests in unloading their ski equipment from vehicles and safely storing it.
Properly tag and track each guest’s ski equipment, ensuring no damage during transport or storage.
Help guests retrieve their ski equipment when requested, offering courteous service and timely responses.
Provide directions to ski lifts, lockers, and other hotel amenities related to winter sports.
Assist in keeping ski equipment storage areas organized, clean, and free from hazards.
Offer general information and recommendations regarding local skiing conditions, mountain trails, and resort activities.
Respond to guest questions or concerns about ski rentals, lessons, and local winter activities.
Ensure all guest ski equipment is handled with care and returned promptly.
Help maintain a welcoming environment for guests, offering assistance whenever needed in the public areas of the hotel.
Demonstrate self-confidence, energy, and enthusiasm when interacting with guests.
Continuously pursue training and development opportunities, especially in areas related to ski valet service, guest satisfaction, and local ski knowledge.
Take initiative to offer improvement ideas and recognize the good performance of others.
Utilize empowerment to exceed guest expectations and resolve issues effectively.
Collaborate with other team members to ensure a seamless and enjoyable guest experience.