About The Position

As a Sales Associate, you are a brand ambassador who creates authentic connections with customers and guides their shopping journey through personalized styling recommendations. You help maintain an attractive, organized sales floor where merchandise is in the right place and ready for customers. In collaboration with the team, you create personalized customer experiences and contribute to an inviting store environment. The role involves learning and sharing product information, providing personalized service, maintaining visual and operational standards, and using technology to support company priorities, promotions, and a seamless omnichannel shopping experience. You also partner with store leaders to meet individual goals and daily expectations, and build productive relationships with coworkers by sharing ideas and being helpful.

Requirements

  • Flexible availability, including evenings, weekends, and holidays.
  • Technology proficiency and ability to operate a point-of-sale system.
  • Initiative in making thoughtful decisions.
  • A hospitality mindset when engaging with customers.

Nice To Haves

  • Sales Associate or other customer-focused experience.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized customer experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience using available tools.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and properly placed on the sales floor.

Benefits

  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and advancement opportunities across the company's brands.
  • Community impact through philanthropic partnerships.
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