Sales Associate-ANN LOFT Village at Sandhill

KnitWell Group • Columbia, SC

1d • Onsite

About The Position

As a Sales Associate at LOFT, you are a brand ambassador who creates authentic connections with customers and guides their shopping journeys with personalized styling recommendations. You help keep the store beautiful by organizing merchandise and ensuring it is positioned appropriately on the sales floor. You collaborate with your team to create personalized customer experiences and maintain an inviting sales-floor environment.

The role involves listening to customers’ needs, sharing product knowledge and styling recommendations, and using brand behaviors and personalized service to build brand loyalty. You uphold visual and operational standards while keeping the customer at the center of your work. You also use company technology to stay informed about priorities and promotions and to support seamless omnichannel shopping. You partner with store leaders to meet individual goals and daily expectations, and build productive relationships by sharing ideas and helping others.

Requirements

• Bring a hospitality mindset when engaging with customers.
• Have flexible availability, including evenings, weekends, and holidays.
• Be proficient with technology and able to operate a point-of-sale system.
• Take initiative in making thoughtful decisions.

Nice To Haves

• Sales Associate or other customer-focused experience.

Responsibilities

• Connect with customers, listen to their needs, and create personalized customer experiences.
• Share product knowledge and recommendations to help style customers.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience using available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.
• Keep merchandise organized and properly placed on the sales floor.

Benefits

• 401(k) plan
• Merchandise discounts and eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company’s brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed