Reporting to the Store Manager, Lead Stylists are consumer-centric, open-minded, proactive, and think beyond the task. They are responsible for modeling and coaching for the ultimate experience to all consumers through a variety of functions and procedures relating to customer service, sales, merchandising, and store operations. This role embraces Levi Strauss & Company's history and heritage, demonstrating excellent product knowledge and suggesting looks that incorporate the latest trends and current promotions based on the consumer's needs, consistent with Levi's® service approach. The Lead Stylist promotes Levi's® omni-channel experience by engaging consumers with the Red Tab Loyalty program and resolves consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind, partnering with store management on elevated consumer issues. They advocate for and assist store management in the training and coaching of store staff to model LS&Co selling practices, deliver authentic customer service, and meet sales goals. This role involves efficient handling of all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards, and performing store procedures in compliance with store policy. The Lead Stylist consistently meets or exceeds established store and individual sales and performance goals daily and adopts and advocates for new technologies being rolled out in store, understanding how tech enables consumer experience, improves operations, and boosts store and company performance. They comply with all Levi's® Stores policy, procedure, and programs, and are able to follow directives of store management.
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Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED