PT Sales Associate
About The Position
Lovesac is hiring a part-time Sales Associate for its Manhattan Village store in Manhattan Beach, California. The role focuses on connecting with customers, selling adaptable furniture, and helping customers select products suited to their lifestyles and spaces. Associates deliver a customer-first experience, build relationships that encourage loyalty and repeat business, and represent the Lovesac brand with integrity. The Sales Associate supports store operations as well as sales. This includes opening and closing, inventory, visual standards, promotions, and using store systems and data to prioritize work. The role regularly involves working during peak selling periods, including nights, weekends, and holidays, and may require travel to local stores, vendors, or occasional meetings. The position involves extended standing and walking, furniture assembly, and moving furniture weighing up to 75 pounds.
Requirements
- Must be at least 18 years old.
- At least 1 year of experience in retail or customer service.
- Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
- Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
- Ability to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
- Excellent judgment, integrity, and trustworthiness when handling financial transactions and sensitive business and customer data.
- Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
- Ability to stand and walk for extended periods, up to 8 hours per shift.
- Ability to move objects, including medium-to-large furniture weighing up to 75 pounds, from lower to higher positions or horizontally between positions.
- Ability to assemble furniture while working on the selling floor.
- Ability to bend, twist, kneel, reach, stoop, crawl, and climb.
Responsibilities
- Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
- Build genuine customer relationships that encourage loyalty, repeat business, and brand advocacy.
- Guide customers through the sales journey by identifying their needs, providing exceptional service, and developing lasting client relationships.
- Demonstrate product knowledge, provide engaging brand tours and product education, and confidently close sales.
- Take ownership of sales performance and consistently work to meet and exceed sales goals and key performance indicators.
- Contribute to an inclusive, respectful environment where customers and teammates feel a sense of belonging.
- Demonstrate accountability, flexibility, openness to feedback, and willingness to learn and grow.
- Build authentic relationships that strengthen brand awareness.
- Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
- Use store systems and data to prioritize work and support efficient, customer-focused execution.
- Follow brand standards, safety requirements, and policies while helping maintain a positive team environment and protect the business.
- Take on additional priorities and special projects as needed.
- Demonstrate products, assist customers with technology, and use internal CRM systems to improve customer experience and support future outreach.
- Handle financial transactions and sensitive business and customer information with judgment, integrity, and respect for privacy and safety.
- Assemble furniture on the selling floor and move furniture as required.
Benefits
- Performance-based quarterly bonus
- Competitive hourly wage
- 401(k) with company match
- Legal and identity theft plans
- Paid time off and holiday pay
- Associate Resource Groups
- Lovesac Gives Back
- Verizon employee discounts
- Employee Assistance Program (EAP)
- Access to discounted health benefits
- Wellness and gym discounts
- Up to 26 hours of paid time off within the fiscal calendar year
- Overtime pay at 1.5 times the regular rate for hours worked over 40 in a work week
- Paid sick and safe leave may be available to part-time Sales Associates in certain jurisdictions
- Holiday hours are paid at 1.5 times the regular rate
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
