Full Time - Sales Associate - Hardware - Day
About The Position
The Sales Associate serves customers in Lowe’s Hardware department by providing friendly, professional assistance with home improvement needs. The role welcomes customers, answers questions, helps them locate and select merchandise, and may occasionally load products. Associates organize and replenish merchandise, process orders and deliveries accurately, and prepare department products according to customer needs. Associates may cross-train in other store areas and guide customers through shopping or checkout. The job may involve working inside and outside in changing weather conditions and exposure to noise and moving or shaking objects and equipment. Travel is not regularly required, though occasional travel to meetings, training, or neighboring stores may occur.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
- Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
- Use powered equipment as required, with proper training or assistance from a trained coworker.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help deliver customer service.
- Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance options
- Tuition assistance and education support programs
- Company-matching 401(k)
- Employee Stock Purchase Program
- 10% Associate Discount and other discounts
- Track to the Trades program
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off, including vacation, holidays, sick and volunteer time
- Flexible spending and health savings accounts
- Employee Assistance Program with concierge, work/life services, and no-cost counseling
- Trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Annual bonuses, based on eligibility
- Deferred compensation plan, based on eligibility
- Grant awards, based on eligibility
- Wellness programs
- Learning and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
