SEASONAL Sales Associate

Little Green Apple•North Olmsted, OH
•Onsite

About The Position

The Seasonal Sales Associate provides exemplary selling and customer service to improve store productivity and profitability. The role focuses on sales, service, and relationship-building, offering product recommendations and solutions tailored to customers’ needs and serving as a role model for effective retail execution. The position also supports inventory management, product sets, stocking, housekeeping, and stockroom duties, and works closely with the corporate store team. The role reports directly to the Store Manager or, if applicable, the Assistant Store Manager. This seasonal hourly position is for the Summer season and runs from May 1, 2026, through August 31, 2026. Employment ends when the season is complete. Employees whose season ends in good standing may be eligible for rehire for a future Summer season or other seasonal or regular employment. The position is non-exempt under the Fair Labor Standards Act and typically works six to 20 hours per week, not exceeding an average of 28 hours per week.

Requirements

  • If under 18, must be able to meet work permit requirements, if applicable.
  • Ability to work a flexible schedule that meets business needs, including events, holidays, evenings, and weekends.
  • Ability to provide proof of eligibility to work legally in the United States.
  • Strong customer-focused engagement and consultative selling skills.
  • Ability to communicate effectively with customers and employees.
  • Strong sense of urgency, flexibility, and willingness to adapt to change.
  • Ability to receive feedback and take action when appropriate.
  • Proficiency and comfort using a computer and other technology.
  • Desire and ability to learn the business.
  • Ability to continuously stand and walk; push and pull; lift and carry up to 10 pounds; perform fine finger movements and tactile tasks; and grasp, grip, and hold with hands or fingers.
  • Ability to frequently bend at the waist, climb or work at heights such as on step ladders or ladders, kneel and squat, lift and carry up to 40 pounds, and reach overhead or forward.
  • Ability to occasionally balance on uneven surfaces and lift or carry up to 50 pounds.
  • Ability to rarely or infrequently drive or travel, lift or carry up to 75 pounds, or remain seated during job performance.
  • Ability to communicate continuously with customers, coworkers, and vendors in person or by phone, including speaking, hearing, and sight.

Nice To Haves

  • High school diploma or equivalent.
  • One or more years of previous experience in specialty retail, sales, or customer service.

Responsibilities

  • Create and maintain a warm, inviting, easy-to-navigate shopping environment.
  • Build and share expertise about products, promotions, services, and brand rewards programs, tailoring information to shoppers’ needs and occasions.
  • Help customers find card and gift solutions that meet their needs.
  • Share stories and communities of caring to reinforce kindness.
  • Handle store operations, including product replenishment and merchandising, ringing sales, processing shipments, managing inventory, fulfilling Hallmark.com orders, and making curbside deliveries.
  • Deliver an exceptional shopping experience that encourages customers to return.
  • Work as a team to help meet store sales goals and ensure customers find the items they need and other suitable products.
  • Uphold company policies and practices.
  • Perform housekeeping throughout the store, including the backroom, front of store, and bathroom.
  • Complete other duties or special projects as assigned.
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