Seasonal Sales Associate - Columbia Mall

Pacsun Careers•Columbia, MD

About The Position

The Sales Associate generates sales by demonstrating enthusiasm for products, brands, fashion, and trends, while providing every customer with an exceptional experience. The role executes tasks and initiatives assigned by the leadership team and contributes positively to the store team. Associates support sales and operational goals, follow company and loss prevention policies, maintain store presentation and cleanliness, and help deliver digital sales strategies such as ship-from-store and BOPIS. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods.

Requirements

Passion for product, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Ability to frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around the sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations in line with company policy, seek resolutions, and involve leadership in escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness to support a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, Employee Policy Guide, Safety Program, and Loss Prevention policies.
Report Loss Prevention policy violations to leadership or through the Silent Witness Hotline.
Share customer feedback with the leadership team.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand and contribute to a positive work environment through core value behaviors.
Follow Employee Appearance Guidelines and maintain the company's fashion image.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.