PT Sales Associate

LOVESAC COMPANY•Chattanooga, TN
•$15 - $17•Onsite

About The Position

Lovesac is hiring a part-time Sales Associate at its Hamilton Place location in Chattanooga, Tennessee. The role focuses on connecting with customers, helping them select furniture suited to their needs and spaces, and delivering an engaging, customer-first sales experience. Associates use the Lovesac selling process, product knowledge, and customer follow-up to build relationships, convert sales, and meet or exceed sales goals and key performance indicators. The Sales Associate contributes to an inclusive team culture and supports daily store operations, including opening and closing, inventory, visual standards, promotions, safety, and company policies. Associates may also take on additional priorities and special projects. The position requires regular work during busy selling periods, including weekends, holidays, and nights, and travel of up to 25% as needed.

Requirements

  • Be at least 18 years of age.
  • Have at least 1 year of experience in a retail or customer service role.
  • Be available to regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
  • Effectively use technology for sales and customer support, including product demonstrations and internal CRM systems.
  • Be able to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
  • Demonstrate sound judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, privacy, and safety.
  • Have effective communication skills and the ability to manage conflict in a reasonable, nonconfrontational manner.
  • Be able to stand and walk for extended periods, up to 8 hours per shift.
  • Be able to move objects, including medium to large furniture items weighing up to 75 pounds, and assemble furniture on the selling floor.
  • Be able to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

  • Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
  • Build genuine customer relationships that encourage loyalty, repeat business, and brand advocacy.
  • Understand customer needs, provide end-to-end service, and deliver product education and engaging brand tours.
  • Use product knowledge and sales judgment to close sales and meet or exceed sales goals and KPIs.
  • Contribute to an inclusive and respectful environment for customers and teammates.
  • Show accountability, flexibility, openness to feedback, and willingness to learn and grow.
  • Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
  • Use store systems and data to prioritize work and support efficient, customer-focused execution.
  • Follow brand standards, safety requirements, and company policies while helping protect the business.
  • Take on additional priorities and special projects as needed.

Benefits

  • Performance-based quarterly bonus
  • Competitive hourly wage
  • 401(k) with company match
  • Legal and ID theft plans
  • Paid time off and holiday pay
  • Associate Resource Groups
  • Lovesac Gives Back
  • Verizon employee discounts
  • Employee Assistance Program (EAP)
  • Access to discounted health benefits
  • Wellness and gym discount
  • Up to 26 hours of paid time off within the fiscal calendar year
  • Overtime pay at 1.5 times the regular rate for hours worked over 40 in a work week
  • In certain jurisdictions, part-time sales Associates may be eligible for paid sick and safe leave
  • Holiday hours worked are paid at 1.5 times the regular rate
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