Full Time - Sales Associate - Building Materials - Opening
About The Position
As a Customer Service Associate at Lowe’s, you welcome customers, help them find products and services for home improvement projects, and provide friendly, professional service. You assist with selecting and handling merchandise, answer questions, guide customers through shopping or checkout, and occasionally load merchandise. You also organize and replenish merchandise, accurately process orders and deliveries, and prepare products to meet customer needs. Department assignments depend on hiring needs and skillsets and may include Building Materials and other store departments. The role may involve working indoors and outdoors in varying weather conditions, exposure to noise and moving or shaking equipment, and physical tasks such as prolonged standing or sitting and lifting merchandise. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
- Military or veteran background (Lowe’s encourages military and veteran talent to apply).
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Accurately process orders and deliveries so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help provide customer service.
- Prepare department merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance program.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% Associate Discount.
- Track to the Trades program.
- Flexible schedules.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
