Full Time - Sales Associate - Building Materials - Opening

Lowe's Companies, Inc.•Logan, UT

About The Position

As a Customer Service Associate at Lowe’s, you help customers feel comfortable shopping by welcoming them, listening to their needs, answering questions, and helping them find and select products and services for home improvement projects. You may assist with handling or loading merchandise, guide customers through shopping or checkout, and help ensure orders and deliveries are accurate and on time. Associates work in a department assigned according to hiring needs and skills. Departments may include Building Materials, Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily responsibilities vary by department and may include replenishing shelves, preparing merchandise to meet customer needs, and cross-training in other store areas. The role does not require regular travel, though occasional travel may be needed for meetings, training, or support at neighboring stores. Working conditions vary by location and may include indoor and outdoor settings, changing or extreme weather, noise, and moving or shaking objects and equipment. Associates follow lifting guidelines, use team lifts when needed, and use powered equipment only with appropriate training or assistance.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, select, and handle merchandise.
Replenish merchandise by identifying empty shelf areas and restocking them.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-train in other store areas to support customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.