Sales Associate

Snipes•Gastonia, NC

About The Position

The Sales Associate provides excellent customer service, supports stock and replenishment, and maintains the brand and overall appearance of the store. The role involves meeting sales and productivity goals, building customer relationships, maintaining product knowledge, and supporting store operations and loss-prevention efforts. The position is part-time and requires working various shifts, including weekends and holidays.

Requirements

Must be at least 16 years of age.
Strong attention to detail.
Able to work various shifts, including weekends and holidays.
Must present a neat appearance and maintain personal grooming.
Required to stand for long periods throughout the shift.
Able to lift 15–30 pounds.
Enthusiasm for the brand.
Strong customer-service skills.
Excellent communication skills.
Disciplined and self-motivated.
Goal oriented.
Team player.
Adaptable and flexible.
Fast learner.

Responsibilities

Achieve or exceed established goals, including sales, hourly productivity, average dollar sale, units per transaction, conversion, charge accounts, contests, and other brand-specific KPIs.
Participate in contests, promotions, and sales incentive programs, and stay aware of sales promotions.
Apply the selling skills and customer-service standards taught in Company training programs.
Develop and maintain customer relationships through a friendly attitude and excellent customer service.
Answer the telephone in a friendly and professional manner.
Meet Company standards for store appearance, performance, product knowledge, and store operations.
Assist store management as needed to maintain the store.
Keep the sales floor and stock area clean and organized.
Follow visual merchandising standards, including straightening and filling fixtures and colorizing displays, as directed by the Store Manager or Assistant Manager.
Assist the Store Manager or Assistant Manager with taking markdowns correctly and on time.
Complete work within deadlines, request additional assignments, and perform with minimal supervision.
Follow security policies and procedures, including zone defense.
Recognize and respond to potential loss-prevention issues, watch for potential shortages through prompt customer service, and notify management of external or internal theft.