Sales Associate

Knitwell Group•Alpharetta, GA
•Onsite

About The Position

Talbots is seeking a Sales Associate to provide meaningful customer service, promote products, and build relationships with customers and the brand. The role combines selling and styling expertise with support for store operations and business goals. Associates work with multiple customers and tasks in a fast-paced, changing environment, and participate in learning, coaching, and performance measurement. This is a regular part-time position with availability of 15 to 20 hours per week, including evenings, weekends, and holidays as business needs require.

Requirements

  • Demonstrated selling competence and styling expertise, with a love of fashion.
  • Drive to create, build, and cultivate relationships.
  • Ambition and passion for achieving individual and team goals; ability to thrive in a team environment.
  • Excellent verbal communication skills and a high level of integrity.
  • Technological competency to navigate a computer, iPad, or handheld system.
  • Strong organizational skills and ability to multitask in a fast-paced, changing environment.
  • Ability to work cooperatively in a diverse work environment.
  • Ability to climb ladders, move around regularly, and stand for extended periods.
  • Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
  • Availability for 15 to 20 hours per week, with flexible availability for evenings, weekends, and holidays based on business needs.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
  • Assist the management team in building store business.
  • Use service enhancers, including Concierge, to build strong relationships.
  • Serve multiple customers at a time and multitask or handle projects simultaneously.
  • Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion details.
  • Use product knowledge and fashion expertise to create outfits and recommend items that meet customers’ needs.
  • Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
  • Achieve sales and service metrics, including clienteling/outreach, appointment setting, and Talbots Classic Awards.
  • Complete assigned projects and operational work, including filling orders, replenishment, and recovery.

Benefits

  • Incentive opportunities.
  • Comprehensive benefits packages for full-time and eligible part-time employees.
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
  • Growth opportunities and tools to develop beyond the position.
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