Sales Associate
About The Position
The Sales Associate delivers a transformational client experience, builds the Tory Burch brand one customer at a time, and drives business through sales. The role combines customer relationship-building and personal sales goals with extensive product knowledge, brand storytelling, and strong service. Sales Associates also contribute to visual and operational aspects of the store, follow sales and operational policies and procedures, and remain committed to loss prevention. The position involves working collaboratively with a retail team to create welcoming, memorable customer experiences.
Requirements
- One to three years of experience in a high-volume, customer-driven retail environment.
- Strong personal selling and customer relations experience.
- Strong verbal and written communication skills.
- Open availability for a flexible schedule that meets business needs, including overnights, evenings, holidays, and weekends.
- Ability to lift at least 40 pounds and to carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend, and stand for extended periods.
- Commitment to service, curiosity and interest in people, authenticity, fashion and style sensibility, and exceptional selling skills.
- Resourcefulness, collaboration, and attention to visual and operational aspects of the role.
Nice To Haves
- A sense of humor.
Responsibilities
- Build and maintain new and existing customer relationships to drive business and meet personal sales goals.
- Create the customer experience by applying selling skills and extensive product knowledge.
- Understand and communicate the Tory Burch brand philosophy and lifestyle to customers and colleagues.
- Follow and maintain sales and operational policies and procedures.
- Contribute to visual and operational aspects of the role.
- Support loss prevention.
- Collaborate with the retail team to deliver excellent and memorable customer experiences.
Benefits
- Competitive pay and rewards for high performance.
- Benefits supporting mental and physical health, financial security, and wellness.
- Employee discount and access to exclusive special offers.
- Retail Excellence Programs in areas such as Styling, Coaching, and Brand Ambassador, with support from Retail Leaders.
- Paid volunteer days and opportunities to give back through the Tory Burch Foundation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
