About The Position

Club Pilates is the largest boutique Pilates brand in the world, serving millions of workouts annually and building vibrant, wellness-driven communities. We honor Joseph Pilates’ original Reformer-based Contrology Method while delivering a modern, welcoming group experience with premium equipment and exceptional service. This Sales Associate role supports the daily operations and growth of our newly opened Club Pilates studio in Steele Creek, Charlotte, NC. The role involves helping to create an exceptional member experience, supporting the success and continued growth of a new location, connecting with leads, booking intro classes, and turning prospects into long-term members. This is a sales role with ownership, not a front desk position.

Requirements

  • Excellent sales, communication, and customer service skills
  • Goal-oriented mindset with the ability to hit and exceed targets
  • Comfortable with outbound follow-up and objection handling
  • Ability to learn and use CRM/studio software (e.g., ClubReady)
  • Professional communication in all settings
  • Ability to work in a fast-paced, performance-driven environment
  • Reliable transportation and valid driver’s license (once studio opens)

Nice To Haves

  • Love sales, people, and being part of a studio launch
  • Flexibility of working remotely before the doors open
  • Fitness experience is helpful—but strong sales instincts matter more
  • Comfortable working independently during the remote phase

Responsibilities

  • Execute the full sales process: lead follow-up → conversation → close
  • Build relationships with prospective members and guide them to the right membership
  • Book and confirm Intro classes and appointments
  • Sell memberships, private training, teacher training, and retail
  • Maintain strong personal sales performance and conversion metrics
  • Represent the Club Pilates brand with professionalism and enthusiasm
  • Support current members with best-in-class customer service
  • Participate in community events, promotions, and pre-opening efforts
  • Use ClubReady and other systems to track activity and results
  • Continuously improve selling skills through coaching and feedback

Benefits

  • Competitive base pay
  • Uncapped commission on sales
  • Performance-based bonuses
  • Complimentary or discounted studio membership
  • Growth opportunities into senior sales and management roles
  • Be part of an exciting new studio
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