Full Time - Sales Associate - Electrical & Lighting - Day
About The Position
The Sales Associate works in the Electrical & Lighting department during the day, combining customer service skills and care for people to help customers with home improvement needs. The associate welcomes customers, helps them find and select suitable products and services, and assists with merchandise handling. Most of the work involves listening to customers, answering questions, and organizing merchandise. Associates may occasionally load merchandise, prepare products based on customer needs, and cross-train in other store areas. Work conditions may include indoor and outdoor environments, variable or extreme weather, noise, and moving or shaking equipment. Lifting guidelines limit single lifts to 75 pounds; team lifts or powered equipment are used as appropriate, with proper training or assistance.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to minimally lift 25 pounds unassisted or lift more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
- Military or veteran experience is encouraged.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate, handle, and select merchandise and guide them through shopping or checkout.
- Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive the expected merchandise on time.
- Cross-functionally train in other areas of the store to support customer service.
- Prepare merchandise for customer needs, such as tinting or mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Occasionally load merchandise.
- Complete other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% Associate Discount.
- Track to the Trades program.
- Competitive pay.
- Flexible schedules.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
