Sales Associate-ANN@Southpark Mall Strongsville,OH

KnitWell Group•Strongsville, OH
•Onsite

About The Position

LOFT creates modern, feminine, versatile clothing for women and supports customers in expressing their authentic selves. As a Sales Associate, you serve as a brand ambassador, building authentic connections with customers and guiding their shopping journeys through personalized styling recommendations. You help maintain an inviting sales floor by keeping merchandise organized and properly placed, and collaborate with your team to create personalized customer experiences. You connect with customers, listen to their needs, share product knowledge, and provide recommendations. You use brand behaviors and personalized service to build loyalty, maintain visual and operational standards, and use available technology to stay informed about priorities and promotions and support a seamless omnichannel shopping experience. You partner with store leaders to meet individual goals and daily expectations, and build productive relationships by sharing ideas and helping others.

Requirements

  • Brings a hospitality mindset when engaging with customers.
  • Flexible availability, including evenings, weekends, and holidays.
  • Technology proficiency and ability to operate a point-of-sale system.
  • Takes initiative in making thoughtful decisions.

Nice To Haves

  • Sales Associate or customer-focused experience.

Responsibilities

  • Connect with customers and listen to their needs to create personalized customer experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Maintain visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience using available tools.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and properly placed on the sales floor.

Benefits

  • 401(k) plan
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across brands
  • Community impact through philanthropic partnerships
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