Sales Assoc, Seasonal, Grand Ave West Elm

Williams-Sonoma • Des Moines, IA

4d • Onsite

About The Position

As a Sales Associate, you provide customers with a unique shopping experience by delivering excellent customer service, using effective selling techniques, and sharing in-depth product knowledge in a fast-paced specialty retail environment. The role includes helping customers with special services and orders, processing register transactions, supporting visual merchandise presentation, and maintaining store cleanliness and stock. Seasonal role at the Grand Avenue West Elm location.

Requirements

• 1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
• Ability to sell, exceed selling goals, and close sales.
• Ability to succeed in a team environment while also working independently and managing time.
• Ability to prioritize and handle multiple tasks simultaneously.
• Ability to be mobile on the sales floor for extended periods.
• Ability to operate a POS system.
• Ability to lift and mobilize medium to large items weighing up to 75 lbs. using appropriate equipment and safety techniques.
• High school diploma or equivalent preferred.
• Full-time associates must have open availability to meet business needs.
• Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts; weekend availability must cover two separate days. Greater availability may be required to be scheduled for 20 or more hours weekly.

Nice To Haves

• Specialty retail sales experience.
• High school diploma or equivalent.

Responsibilities

• Provide sincere, friendly, energetic customer service and exemplify World-Class service standards.
• Achieve established sales and contest goals, and maintain knowledge of current sales and promotions.
• Assist customers with gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Use effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including product features and benefits.
• Accurately and efficiently process register transactions, including sales, returns, and exchanges.
• Assist with implementation and maintenance of visual merchandise presentation, signage, and lighting.
• Maintain store cleanliness and maintenance standards, including straightening and cleaning the stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties assigned by management and comply with Company policies and procedures.

Benefits

• Generous discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED