Sales Associate (Part-Time) - Nashville, Tennessee (Jackson Downs)

Hibbett•Nashville, TN

9d•Onsite

About The Position

The Sales Associate is responsible for providing quality customer service and driving product sales. The role requires knowledge of each product area or department in the store, adherence to the policies, procedures, and standards in the visual manual, and promotion of sales and other offers. As an ambassador for the organization and brand, the Sales Associate creates a distinctive customer experience and helps acquire and retain long-time customers. The position focuses on outstanding customer service and promoting store merchandise.

Requirements

0–2 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Responsibilities

Provide extraordinary customer service, including greeting customers as they enter the store and assisting multiple customers during peak periods.
Promote and sell the organization's services and merchandise.
Set goals to improve selling skills and track overall sales.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Assist with daily store operations, including work lists, cleanup lists, weekly shipments, and store maintenance.
Present merchandise to promote and sell goods, using guidance from the product knowledge manual.
Meet or exceed sales targets and goals.
Identify and communicate merchandise needs, pricing concerns, and operational problems to store management.
Attend staff meetings and store tech clinics.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective, and reporting potential fraud risks to management or appropriate officials.