Full Time - Sales Associate - Tools - Day

Lowe's Home Centers•Bloomsburg, PA

2d•Onsite

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional customer service and help customers find products and services for their home improvement needs. You welcome customers, answer questions, assist with selecting and handling merchandise, and help ensure their needs are met. Most of the day is spent listening to customers, answering questions, and organizing merchandise. Daily duties vary by department, and associates may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role may include occasional merchandise loading and preparing products to meet customer requests, such as mixing paint or cutting materials. The position does not require regular travel, although occasional travel to meetings, training, or neighboring stores may be needed. Work conditions vary by location and may include indoor and outdoor environments, changing or extreme weather, noise, and moving or shaking objects and equipment. Lifting methods vary by role, weight, and volume. Associates must follow lifting guidelines, use team lifts when required, and use powered equipment only as required and with proper training or assistance. Lowe’s offers eligible associates access to health insurance options, tuition assistance, a company-matching 401(k), an optional Employee Stock Purchase Program, a 10% Associate Discount, and the Track to the Trades program. The posting also mentions competitive pay and flexible schedules.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background; Lowe’s encourages military and veteran talent to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly and professional customer service.
Help customers locate and handle merchandise.
Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other areas of the store to help deliver customer service.
Prepare merchandise in the department based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.