Sales Associate

TJX•Ocean Township, NJ

1d•Onsite

About The Position

The Sales Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, following customer experience principles, and maintaining a clean and organized store. The role follows operational, merchandising, and loss prevention standards and may include cross-training in multiple store areas to support business needs. The associate helps maintain a positive store culture through honesty, integrity, and respect, and performs other duties as assigned. The position is at the Homesense store at 2333 Rt 66, Ocean Township, New Jersey. Starting pay is USD $15.92 to $16.42 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

Excellent customer service skills.
Able to work a flexible schedule to support business needs.
Strong communication and organizational skills, with attention to detail.
Able to multitask.
Able to respond appropriately to changes in direction or unexpected situations.
Capable of lifting heavy objects, with or without reasonable accommodation.
Able to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Role-model established customer experience practices with internal and external customers.
Support and embody a positive store culture through honesty, integrity, and respect.
Accurately ring customer purchases and returns and count change according to operating procedures.
Promote credit and loyalty programs.
Maintain the merchandising philosophy and follow established merchandising procedures and standards.
Process and prepare merchandise for the sales floor according to company procedures and standards.
Initiate and participate in store recovery throughout the day as needed.
Maintain organizational, cleanliness, and recovery standards for the sales floor and participate in maintaining and cleaning the entire store.
Provide and accept recognition and constructive feedback.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Participate in safety awareness and maintain a safe environment.
Perform other duties as assigned.

Benefits

Associate discount.
Employee assistance program (EAP).
Smoking cessation support.
Bereavement benefit.
401(k) associate contributions.
Child care and cell phone discounts.
Pet and legal insurance.
Credit union.
Referral bonuses.
For eligible associates meeting service or hours requirements: 401(k) match; medical, dental, and vision coverage; HSA; health care FSA; life insurance; short- and long-term disability; paid parental leave; paid holidays, vacation, and sick time; auto and home insurance discounts; scholarship program; adoption assistance.