Sales Associate - Footwear

Bass Pro Shops•Post Falls, ID

About The Position

The Sales Associate performs selling and customer-service activities, including greeting and acknowledging customers promptly and in a friendly manner, handling merchandise with care, and providing customers with information, assistance, and direction. The role supports a pleasant and productive shopping experience by demonstrating products, maintaining product knowledge, and helping customers make informed buying decisions. The associate also maintains merchandise presentation and pricing, replenishes stock, and keeps the work area clean and supplied. Duties are performed under general supervision using established procedures, with occasional independent judgment and recommendations for improving work practices.

Requirements

  • High school education or equivalent experience.
  • Ability to calculate figures such as discounts and make change for customers.
  • Ability to communicate in a friendly and professional manner with customers and associates.
  • Ability to establish and maintain effective working relationships with management, coworkers, and customers.
  • Ability to operate a computerized point-of-sale register system.
  • Ability to stand and/or walk constantly during the shift.
  • Ability to move objects up to 20 pounds constantly and occasionally move or lift objects up to 100 pounds or more, using a team lift as needed.

Responsibilities

  • Greet and acknowledge customers promptly and in a friendly manner.
  • Handle merchandise with care and provide customers with information, assistance, and direction.
  • Support a strong commitment to customer service and a pleasant, productive shopping experience.
  • Demonstrate products to customers.
  • Replenish and restock merchandise according to merchandising guidelines.
  • Maintain product expertise through ongoing product-knowledge training.
  • Stay informed about advertised sales and maintain pricing and signage.
  • Assist with seasonal floor merchandise moves.
  • Keep the work area clean, neat, and well stocked with supplies.
  • Follow company policies and procedures.
  • Help customers make buying decisions by identifying and evaluating their needs and recommending products.
  • Promote programs, including CLUB Membership, VOC, and in-store pickup.
  • Perform other duties as assigned.
  • Make recommendations concerning work procedures, policies, and practices.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
  • Dental benefits.
  • Vision benefits.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Bass Pro Cares Fund.
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