Sales Associate

Goodwill Industries of Akron•Brunswick, OH

About The Position

Goodwill Industries of Akron is hiring an entry-level Sales Associate / Cashier to provide friendly, efficient customer service to shoppers and donors while supporting the organization’s community mission. The role includes assisting with purchases, operating the cash register and point-of-sale system, completing store reports, answering the phone, selecting and pricing donated goods and textiles, and keeping store areas neat and clean. Employees also inform customers about the Elizabeth Clark Fund and Goodwill Club membership.

Requirements

Ability to operate a cash register and count back change.
Basic math, computer, and typing skills.
Ability to lift up to 30 lbs.
Customer service skills.
Excellent interpersonal and verbal communication skills.
Reliability and trustworthiness.
Ability to work independently while fostering a strong team atmosphere and representing the agency positively.

Responsibilities

Greet shoppers and donors warmly and provide customer service as the top priority.
Inform customers about the Elizabeth Clark Fund and invite them to participate.
Encourage customers to sign up for or use their Goodwill Club membership.
Assist with purchases and operate the cash register and point-of-sale system accurately and efficiently.
Complete donation counts, readings, daily business statements, deposits, and cash drawer balances.
Answer phone calls courteously and listen carefully.
Select and price donated goods and textiles in accordance with Goodwill quality control standards.
Keep all areas neat and clean.