Sales Associate (Formerly SA AMEX Opt Blue)(AMEX Opt Blue)

MarketSource•Wausau, WI

1d•$15 - $15•Remote

About The Position

As a Sales Associate, you'll engage with customers through inbound and outbound interactions, helping them evaluate products and services while delivering an exceptional customer experience. You'll combine consultative selling, relationship building, and problem-solving to create value for customers and drive results. You'll receive the training, tools, and support needed to succeed while working in a fast-paced, performance-driven environment from the comfort of your home. If you're motivated by achieving goals, enjoy helping people, and are excited about building a successful sales career in a remote environment, we'd love to hear from you.

Requirements

High school diploma or GED
Flexibility to work weekends and varying schedules as needed
Reliable high-speed internet service through a wired broadband provider (minimum 100 Mbps download / 20 Mbps upload); cellular hotspots and wireless-only connections are not permitted
Dedicated private workspace with a door that can be closed and secured during working hours
Comfortable using multiple systems and web-based tools, including Microsoft Office
Ability to participate on camera for meetings and training
Ability to read scripts aloud clearly, accurately, and with proper enunciation
Strong communication and customer service skills
Ability to navigate customer conversations with confidence and professionalism
Comfortable working in a fast-paced, goal-driven environment
Ability to maintain accuracy while managing multiple tasks

Nice To Haves

Previous sales, customer service, retail, or call center experience
Experience meeting performance or productivity goals
Bilingual skills (English, Spanish, French, or other languages, depending on program needs)

Responsibilities

Handle inbound and outbound sales calls while delivering a positive customer experience
Present products, services, and promotional offers using approved scripts or customized presentations based on customer needs
Build rapport, answer questions, address concerns, and overcome objections to help customers make informed purchasing decisions
Accurately collect, verify, and update customer information in company systems
Maintain expert knowledge of products, pricing, promotions, and upsell opportunities
Meet and exceed sales goals, quality standards, and productivity expectations to maximize bonus opportunities
Document customer interactions and escalate complex issues when appropriate