Sales Associate

Spartan Fitness • Houston, TX

3d

About The Position

The Sales Associate plays a key role in driving studio growth and providing exceptional service to prospective and current members. The position supports the Studio Manager in sales activities, including lead generation, member engagement, and retention. The Sales Associate represents the brand with professionalism, positivity, and integrity, creating a welcoming environment that encourages members to join the Pilates community. The role includes a 10% commission on sales made. The posting describes a broad compensation range but does not state a specific hourly or salary range.

Requirements

• High school diploma or equivalent.
• Strong sales and communication skills, including the ability to connect with diverse individuals.
• Customer-service orientation and a friendly, professional, approachable demeanor.
• Motivation and goal orientation, with the ability to meet or exceed sales objectives.
• Excellent organizational and time-management skills, including the ability to balance priorities.
• Ability to work under pressure and adapt to a fast-paced environment.
• Ability to maintain confidentiality and professionalism with sensitive member information.
• Collaborative team-player approach and a desire to help others succeed.
• Proficiency with computer applications, including Microsoft Office Suite, Google Workspace, and CRM systems.
• Ability to sit, stand, and move throughout the studio for extended periods.
• Ability to lift up to 25 pounds occasionally.
• Ability to communicate clearly and professionally by phone, text, and email.
• Flexibility to work a varied schedule, including evenings, weekends, and special events, as required by studio operations.

Nice To Haves

• Previous experience in retail, service, or fitness sales.
• Experience in a customer-facing role focused on relationship-building and client satisfaction.
• Interest in or passion for fitness, wellness, and Pilates.
• ClubReady experience.

Responsibilities

• Execute all stages of the sales process, including lead generation, follow-up, and closing new membership sales.
• Greet members and prospective members warmly and provide a positive studio experience.
• Conduct studio tours and identify and address prospects’ fitness goals and needs.
• Present membership packages, services, and programs clearly and confidently.
• Maintain a consistent level of sales performance in accordance with monthly targets.
• Engage with prospects before, during, and after introductory classes to support connections and onboarding.
• Support member retention through excellent customer service and relationship-building.
• Book and confirm appointments by phone, text, and email to drive lead conversion.
• Participate in special events, such as health fairs, open houses, and member appreciation days, to promote studio visibility.
• Maintain accurate lead and member information in the designated sales system.
• Contribute to the cleanliness and organization of the studio.
• Uphold the studio’s mission and values as a fitness and wellness provider.
• Perform other related duties as assigned by management.

Benefits

• 401(k) program with up to a 5% match; all Spartan employees are eligible to participate.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Short- and long-term disability coverage.
• Other ancillary products.
• Free Pilates classes.
• Employee discounts.
• Health insurance benefits, subject to the stated eligibility requirement of averaging 30 hours per week over a six-month lookback period.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED