Full Time - Sales Associate - Flooring - Closing

Lowe's Companies, Inc.•Tukwila, WA

7d•Onsite

About The Position

The Sales Associate works in the Flooring department at Lowe’s, helping customers with home improvement needs through friendly, professional service. The associate welcomes customers, answers questions, helps them locate and select merchandise, and may assist with handling or loading products. Most of the work involves listening to customers, answering questions, and organizing merchandise; responsibilities may vary by department and store needs. Associates may cross-train in other areas and prepare department merchandise according to customer needs. The role may involve working indoors and outdoors in varying weather and climate conditions, exposure to noise and moving equipment, and prolonged standing, sitting, and other physical activities. Regular travel is not required, though occasional travel for meetings, training, or support of neighboring stores may be needed. Associates must follow lifting guidelines and use powered equipment when appropriate and properly trained.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and deliver friendly and professional customer service.
Assist customers with locating and handling merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other areas of the store to help deliver the best customer service.
Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.

Benefits

Multiple health insurance options.
Tuition assistance and other education support programs, including trade skills scholarships.
401(k) retirement account with company match.
Employee Stock Purchase Plan (eligibility-based).
10% Lowe’s Associate Discount and a broad discount platform.
Track to the Trades program.
Dental and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
Employee Assistance Program with concierge, work/life services, and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Other discretionary benefits, based on eligibility, including annual bonuses, deferred compensation, and grant awards.
Learning and development opportunities.
Wellness programs.