About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends while providing customers with an engaging, positive, and authentic experience. The role executes initiatives and tasks assigned by the leadership team and contributes as a positive member of the store team. Associates support sales and operational goals, maintain store presentation and organization, follow company and loss-prevention policies, and assist with digital sales strategies such as ship from store and BOPIS. This is a part-time seasonal position requiring 20–40 hours per week and schedule flexibility, including weekends, nights, and peak holiday periods.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
  • Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Frequently sit or stand for long periods and climb ladders as needed.
  • Ability to maneuver around sales-floor, stockroom, and office areas.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on full-price selling while remaining aware of product value and promotions.
  • Handle customer situations in accordance with policies and procedures, seek solutions, and involve leadership in escalated matters.
  • Complete assigned tasks promptly and efficiently.
  • Execute visual directives and maintain company visual standards.
  • Maintain organization and cleanliness to promote a safe working and shopping environment.
  • Follow company policies, the Code of Business Conduct, employee guidelines, and the Safety Program.
  • Comply with loss-prevention policies and report violations to leadership or through the Silent Witness Hotline.
  • Share customer feedback with leadership to improve the customer experience.
  • Participate in company and store contests and events.
  • Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship from store and BOPIS.
  • Represent the PacSun brand and contribute to a positive working environment by demonstrating the company's core values.
  • Adhere to Employee Appearance Guidelines and maintain the company's fashion image.
  • Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.

Benefits

  • $1,000 referral incentive program.
  • Associate discount of 30–50% off merchandise online and in stores.
  • Immediate 100% vested 401(k) contributions and employer match.
  • Calm Premium access for all employees.
  • Employee perks throughout the year.
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