Sales Associate

Ourisman Volkswagen of Waldorf•Waldorf, MD
•$80,000

About The Position

Ourisman Automotive Group is seeking a motivated and customer-oriented Sales Associate to assist customers with vehicle purchases, provide product information, and ensure a positive buying experience. The role involves guiding customers through the sales process, from vehicle selection and test drives through financing and closing. The Sales Associate also follows up with potential customers, meets individual sales targets, prepares sales and financing documentation, helps maintain the showroom and lot, and resolves customer concerns. Ourisman Automotive Group is an equal opportunity employer committed to a diverse, inclusive, people-first culture and non-discrimination on protected bases. Candidates who need an accommodation during the interview process should advise the hiring manager when contacted.

Requirements

  • Strong communication and interpersonal skills, including the ability to build rapport with customers and understand their needs.
  • Commitment to exceptional customer service and creating a positive buying experience.
  • Basic understanding of sales principles and techniques, with willingness to learn and apply new skills.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Valid driver's license and clean driving record.

Nice To Haves

  • Previous sales experience is preferred, but not required.
  • Automotive industry experience is a plus.
  • Proficiency with Microsoft Office Suite.
  • Experience with dealership management software.

Responsibilities

  • Greet and assist customers professionally, address their needs, and provide information about vehicles and services.
  • Maintain knowledge of vehicle inventory, features, specifications, and pricing to answer questions and make recommendations.
  • Guide customers through vehicle selection, test drives, financing, and closing the sale.
  • Follow up with potential customers and leads to develop relationships and encourage sales.
  • Meet or exceed individual sales targets and contribute to dealership sales performance.
  • Prepare and process sales contracts, financing applications, and other required documentation accurately and efficiently.
  • Help maintain the appearance and organization of the showroom and lot, ensuring vehicles are clean and properly displayed.
  • Address and resolve customer concerns or issues promptly and professionally.
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