Full Time Sales Associate (Store 154, Maryland Heights, MO)

Westlake Ace Hardware•Maryland Heights, MO

About The Position

The Sales Associate assists with receiving, stocking, and pricing merchandise and helps maintain an orderly merchandise presentation and clean store. The role provides friendly, customized customer service, helps customers find products and solve problems, and supports store operations, merchandising, and workplace safety. The position is with Westlake Ace Hardware, part of Ace Retail Group, which operates neighborhood hardware stores and emphasizes its Core Values of Service, Passion, Respect, Integrity, Teamwork, and Excellence.

Requirements

  • High school diploma or GED equivalent.
  • Ability to stand, walk, lift up to 25 pounds, and climb.
  • Ability to provide customer service and work effectively with customers and associates.

Nice To Haves

  • Formal retail experience preferred.

Responsibilities

  • Represent Westlake Ace Hardware positively and provide friendly, customized customer service.
  • Greet customers, assist them with questions and problems, thank them, and direct unresolved complaints to management.
  • Answer pages and calls promptly, courteously, and effectively.
  • Maintain knowledge of products, store layout, and product locations.
  • Help create a positive, professional, and safe work environment.
  • Receive, check in, stock, and price merchandise, and help maintain back-stock levels.
  • Maintain cleanliness and order in the sales floor, stock room, outdoor merchandise area, end caps, and advertised merchandise displays.
  • Assist with merchandise resets, price changes, special orders, and other support for Department Specialists.
  • Keep store signage current.
  • Operate a forklift after receiving proper training.
  • Communicate Store Support Center issues, merchandising ideas, cost-control suggestions, and sales ideas to the General Manager.
  • Participate in store meetings and maintain professional appearance and conduct.
  • Perform other duties as assigned.
  • Apply the company’s Core Values in daily decisions and interactions.
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