Sales Associate - Mazda
Bob Moore Auto Group•Oklahoma City, OK
•Onsite
About The Position
The Sales Associate role is fundamental to success in the automotive sales process. This position involves interacting with customers, following dealership sales processes, and developing product knowledge. The associate will be responsible for customer outreach, processing sales paperwork, and developing new client relationships.
Requirements
- Valid driver’s license without restrictions that affects your ability to operate company owned vehicle(s) and ability to maintain a clean driving record
- Previous automotive sales or customer service experience
- High School Diploma or GED preferred and/or equivalent work experience
- Excellent interpersonal, time management and organizational skills
- Ability to identify and achieve targeted goals
- Excellent written and verbal communication skills and the ability to understand verbal and written instructions
- Ability to work well with a range of individuals
- Ability to prioritize various tasks
- Ability to clearly communicate with customers and coworkers alike to ensure an excellent customer experience
- Ability to work independently and/or as part of a team
- Ability to effectively respond to inbound and outbound phone calls
- Excellent attention to detail, professional demeanor, and a positive ‘can do’ attitude
- Must be able to pass a drug/alcohol urinalysis and be able to drive a vehicle
Responsibilities
- Follow the process outlined by the management of the dealership regarding the sales process and the interaction with customers
- Make regular customer contacts by the means outlined by management such as floor time, phone ups, mail, and personal visits
- Obtain the training necessary for factory qualifications and the product knowledge for each model sold
- Perform regular and scheduled contacts with previous customers and report the performance to the sales manager
- Take test drives with customers according to management’s guidelines for personal safety
- Present to management all offers made by customers to purchase a vehicle
- Prepare and process the required paperwork to finalize the vehicle sale
- Deliver vehicles to customers and process the trade-in as requested by management
- Develop a long term outside prospecting plan and spend time daily generating new clients
- Work to improve personal selling skills
- Uses personal device to provide an additional layer of security for company network and site access through multi-factor authentication
- Enforce safety precautions specific to work area
- Other duties as assigned by manager
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
