Part-Time Sales Associate

Burberry • Los Angeles, CA

5d

About The Position

The Part-Time Sales Associate is responsible for meeting and striving to exceed individual and store sales goals while supporting retail-led growth, operational excellence, and department category development. The role delivers the Burberry Experience in customer interactions, develops new customers, and maintains relationships with existing clientele while reflecting Burberry’s luxury brand standards and image.

The associate supports customer service and sales, client development, visual standards, selling-floor readiness, and back-of-house operations. Success is measured by individual and store sales goals, UPT, ATV, client development, customer service evaluations, and capture compliance.

Requirements

• At least 1 year of sales experience; luxury retail experience preferred.
• Proven experience driving sales and meeting sales targets.
• Excellent customer service skills.
• Strong clienteling background.
• Advanced knowledge of POS and store systems.
• Excellent interpersonal skills and clear, effective communication with management and staff.
• Willingness to work in and promote a team-oriented environment.
• Consistently demonstrate a positive attitude and take responsibility for own actions.
• Be results-driven and flexible to change.
• Relevant interest in fashion or design.

Responsibilities

• Meet and strive to exceed individual and store sales goals and targets.
• Deliver the Burberry Experience and follow training guidelines and standards for the luxury brand.
• Provide excellent customer service and selling, and demonstrate motivation to succeed.
• Develop new customers and maintain relationships with existing clientele through active client development and follow-through.
• Maintain a detailed, up-to-date client book and complete clienteling activities, including relationship emails, invitations to return, reactivation, and capture compliance.
• Follow company policies and procedures and use visual techniques to maintain Burberry’s visual standards.
• Understand and execute monthly floorsets; place or hang back items as work is completed; replenish merchandise; fold and place merchandise correctly; and keep tickets inside items and out of customers’ view.
• Arrive on the selling floor ready for customers and ensure the floor is replenished and ready at the end of the shift or day.
• Maintain an active presence on the selling floor and clean and maintain fitting rooms.
• Assist with markdowns and the bi-annual inventory process.
• Participate in and achieve pre-sale goals and take part in store contests.
• Assist with stockroom maintenance and organization, and put away pulled stock in an orderly fashion.

Benefits

• Company-sponsored benefit programs may be included depending on the position.
• Commission earnings, discretionary bonuses, and short- and long-term incentive packages may be included depending on the position.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed