About The Position

As a Wine Merchant at Wine Rack, you will be responsible for providing exceptional customer service and inspiring customers with Arterra’s award-winning wines. The role involves engaging with customers, performing point-of-sale transactions, managing merchandising tasks like receiving shipments and replenishment, and meeting shift targets. You will also participate in community initiatives and festivals. Wine Rack offers a strong wine education training program, opportunities to learn and taste wines, and a fun, flexible store environment. The company is committed to diversity and inclusion, encouraging applications from all qualified individuals and providing accommodations for people with disabilities. Wine Rack is a neighbourhood vineyard with over 160 locations in Ontario, offering a wide selection of quality Ontario and International Canadian Blended wines, including over 70 VQA approved wines from brands such as Jackson-Triggs, Inniskillin, Open, Saintly, and Bodacious.

Requirements

  • Passionate about delivering exceptional customer experience
  • Enjoy working in a fun, team environment
  • Flexibility to work evenings, weekends, and holidays
  • 19 years of age or older
  • High School or equivalent education is required
  • Smart Serve Certification is required
  • Ability to meet the physical demands of the job include lifting up to 21 kilograms, standing, reaching, bending and climbing ladders

Nice To Haves

  • Retail experience an asset

Responsibilities

  • Provide exceptional customer service
  • Enthusiastically engage and interact with customers
  • Perform POS (point of sales transactions)
  • Perform merchandising tasks, such as receiving shipments and replenishment
  • Meet and exceed shift targets
  • Participate in community-driven initiatives and festivals

Benefits

  • Free access to our Employee Assistance Program
  • Paid Personal Care Days
  • Cash and Prize Incentives
  • Fun Culture and Environment
  • Wine Education Training /Tastings
  • An organization that cares about Corporate Social Responsibility
  • Training & Development Programs

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1-10 employees

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