Sales Associate (Program Advisor)- Shaenfield
About The Position
StretchLab is the industry leader in one-on-one assisted stretching. Our mission is to help people move better, feel better, and live better through a structured, results-driven approach to mobility. At StretchLab San Antonio, we don’t sell sessions—we deliver personalized programs designed to create long-term results. Our team operates with a high-performance mindset built on accountability, consistency, and ownership. We are hiring Sales Associates (Program Advisors) who are driven to grow our membership base, execute a proven sales process, and deliver a world-class client experience. This is a sales-focused role, not a front desk position. You will be responsible for following up with leads, booking first visit assessments, supporting the in-studio experience, and closing clients into personalized stretch programs. You will report directly to the Studio General Manager and play a key role in achieving studio revenue and membership goals.
Requirements
- Strong sales, communication, and interpersonal skills
- Confidence in presenting and closing
- Ability to multitask and stay organized in a fast-paced environment
- Basic computer and CRM proficiency
- Take ownership of your results
- Goal-driven and competitive
- Comfortable having direct sales conversations
- Understand that activity drives performance
- Coachable and committed to improving daily
- Thrive in a team-first, high-accountability environment
Nice To Haves
- Sales experience (fitness, wellness, retail, or service industry)
- Experience with CRM systems (ClubReady, Club OS, etc.)
- Interest in fitness, health, or mobility
Responsibilities
- Execute the full sales cycle: lead follow-up → appointment booking → in-studio support → closing
- Recommend the right program based on client goals (not just a one-time service)
- Achieve monthly targets for: Appointments booked, Shows, New Membership Units (NMUs), Starter Packs
- Maintain a 50%+ close rate on qualified prospects
- Perform daily outreach to new and existing leads (calls, texts, emails)
- Meet and exceed activity expectations: 50+ prospect contacts per day, Weekly text and email campaigns, Consistent social media engagement
- Help drive organic leads through referrals, events, and partnerships
- Participate in and support local marketing events and pop-ups
- Ensure every client interaction is professional, welcoming, and educational
- Reinforce the value of consistency, progression, and long-term results
- Build relationships that drive retention and referrals
- Use ClubReady (CRM) to manage leads, appointments, and sales tracking
- Maintain accurate records and follow-ups
- Support studio cleanliness and organization
- Participate in team trainings and performance coaching
Benefits
- Competitive base hourly pay (based on experience)
- Commission on collected revenue
- Career growth opportunities into leadership roles
- Employee discounts on retail and services
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
